Shipping Policy
Shipping Policy
Please note that the shipping schedule we provide at checkout is the final expected delivery schedule. For most orders, if the product is in stock, it will be shipped within about 3 working days. For busy periods or unexpected situations, shipping schedules can be changed to 1-2 weeks to set realistic expectations.
– For personalized orders, personalization will be completed within 15-20 business days.
– The order tracking number will be provided via email as soon as possible, usually within 1-2 business days after the product ships.
– Free shipping in all regions where shipping is available.
– Worldwide free shipping, tax included in the US, UK, and EU countries.
The following is the shipping timetable for different countries：
*During transportation, the goods may be detained by relevant departments due to customs clearance issues (but the probability is extremely small). If this happens, our customer service or logistics customer service will contact you, and you will need to cooperate in submitting customs clearance documents.
*If you fail to cooperate with customs clearance due to personal reasons, resulting in the goods being returned due to customs clearance failure, we will not refund the money.
** The following countries are tax-free:
USA, UK, Germany, France, Italy, Spain, Austria, Netherlands, Belgium, Sweden, Poland, Ireland, Portugal, Czech Republic, Luxembourg, Denmark, Greece, Finland, Bulgaria, Slovakia, Slovenia, Romania, Lithuania, Estonia, Hungary, Latvia, Croatia