Shipping Policy

Please note that the shipping schedule we provide at checkout is the final expected delivery schedule. For most orders, lead time usually takes 7-28 business days after production. For busy periods or unexpected situations, shipping schedules can be changed to 2-5weeks to set realistic expectations.

– For personalized orders, personalization will be completed within 5-10 business days.
– Orders will be processed within 5 working days, for special reasons, some packages (custom products or partial products) will be packed and shipped within 7-14 working days.
– The order tracking number will be provided via email as soon as possible, usually within 1-2 business days after the product ships.
– For shipping by sea, the transit time may reach 21-30 calendar days to reach your area.
– For Express, it usually takes about 7-12 calendar days to ship your item to your area.
– Free shipping in all regions where shipping is available.
– Worldwide free shipping ,tax included in EU countries.
 

Please kindly note that the shipping timeline we offer at checkout is the final EXPECTED delivery timeline. For busier periods or unexpected situations, the shipping timeline can change to 2-5 weeks to set realistic expectations.

Time Schedules For Express Shipping:

Superteam Shipping schedule

*During transportation, the goods may be detained by relevant departments due to customs clearance issues (but the probability is extremely small). If this happens, our customer service or logistics customer service will contact you and you will need to cooperate in submitting customs clearance documents.

*If you fail to cooperate with customs clearance due to personal reasons, resulting in the goods being returned due to customs clearance failure, we will not refund the money.